Closed Mondays 000-000-0000

8 policies · no small print

House policies

All of them, in the words somebody at the counter would use. There is nothing in a smaller font somewhere else.

Cancelling and moving

Twenty-four hours' notice from the link in your confirmation. Inside that, telephone us. We do not charge a cancellation fee on a standard appointment; a group booking's deposit is the exception and it is said plainly on the group page.

Running late

We hold your slot for fifteen minutes. After that, whether we can still do the booked service depends on what is behind it — often the answer is a shorter version of the same thing, at the shorter price. We will not run the appointment into somebody else's.

Paying

Card or cash at the counter when you are finished. Prices on this site are before New York State and City sales tax, which is added at the till. Nothing is taken when you book.

Tips

Tips go to the person who did the work, in full, and are never pooled or taken by the shop. There is no service charge on the bill.

Children

Children are welcome. Under twelves have their own two appointments and a grown-up stays in the room. We do not do gel or acrylic on an under-twelve.

Bringing your own colour

You may. There is no charge for it and no discount either — you are paying for the time, not the bottle. We will not use a gel we cannot identify under our own lamp.

Photographs

We ask before photographing anybody's hands and we take no for an answer. Nothing on this website is a client's hands.

If you are unhappy

Tell us within seven days and come back in. A nail that has lifted, chipped or broken inside a week is fixed at no charge. Past seven days it is ordinary wear and it is a repair at the price on the list.

Twenty-four hours, from the link in your e-mail. Twenty-four hours' notice from the link in your confirmation, and there is nothing to pay. Inside that, telephone us — the slot can often still be filled.

We hold your slot for fifteen minutes. We hold your slot for fifteen minutes. After that it depends on what is booked behind you, and the answer is often a shorter version of the same service at the shorter price.

Prices are before sales tax. Prices on this site are before New York State and City sales tax, which is added at the counter.

Six tables · three pedicure chairs · a published price for everything

Book an appointment

Pick the service and any add-ons and the calendar adds up the minutes before it looks for a slot, so the times you are offered are times that actually fit what you asked for. A pedicure also needs one of the three chairs, and if none is free at four o'clock on a Saturday it will say so rather than book you in and hope.